Ritten Knowledge Base
Find step-by-step guides, feature walkthroughs, and answers to common questions about using Ritten. Each folder starts with a "Find What You Need" article, your quickest way to get oriented and jump straight to the right guide.
Getting Started with Ritten
Everything a new user or admin needs to set up their own account and get their organization running in Ritten. Start with the landing page below for guided next steps.
Admissions
Everything you need to bring a prospective client through your pipeline and into active care, from CRM cases and lead applications to self scheduling, contacts and organizations, and admitting a client into a program.
AI Features
AI-powered tools for treatment planning, form review, scribing, chart summarization, and so much more.
- [Private Beta Feature] Ritten Scribe: Chrome Extension for TelehealthBring AI Scribe into your telehealth visits. This Chrome extension captures your session audio from the browser and auto-fills your encounter forms, using the same Scribe experience you use in…
- Chart Intelligence - BPS Summarization
APIs and Integrations
Connecting Ritten to third-party payment, communication, billing, scheduling, and clinical systems.
Billing and Revenue Cycle Management (RCM)
Billing configuration, client payments, and insurance eligibility/claims workflows.
Client & Contact Communication
Everything related to interacting with clients and client contacts outside of a session, including the Client Portal, secure messaging, sending forms, self scheduling, and faxing.
Medications and Labs
Everything related to ordering, scheduling, administering, and documenting medications and lab tests in Ritten.
Reporting and Compliance
Everything related to tracking required documentation, staying on top of signatures and deadlines, and getting data out of Ritten for audits, exports, or analysis.