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Attachments: Send to Portal and Receive from Portal

Update:  Bulk send attachments to the portal in an encounter!    We have added the ability to send attachments to a client or contact por...

B
Written by Bridget Cashman
Updated over 2 weeks ago

Update:

Bulk send attachments to the portal in an encounter!

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We have added the ability to send attachments to a client or contact portal. This allows clinicians or other users to send pdfs or other attachments directly to a client or client contact (parent or guardian) through the Ritten Portal.

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Additionally, we have added the ability for clients or their contacts to upload attachments that are automatically added to the client's chart in a new section "Portal" under Attachments

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These attachments can be deleted by a user, viewed, edited or downloaded. The user can also change the document type to move an uploaded attachment to the Administrative or Clinical sections of Attachments.

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See the full workflow below:

Portal Attachments

Clients and contacts can upload attachments that clinicians can see and clinicians an also send attachments to clients and/or client contacts.


1. Go to client chart

2. Click on Attachments

Click on Attachments

3. Click on Open Menu

Click on Open Menu

4. Click on Send to Portal

Click on Send to Portal

5. Choose who to send this attachment to

The client is automatically selected but can be unselected to only send the attachment to contacts

Choose who to send this attachment to

6. Click on Send

Click on Send

7. Hover over Sent to Portal tooltip to see when you sent the attachment to the portal and to whom

Hover over Sent to Portal tooltip to see when you sent the attachment to the portal and to whom

8. Click on Open Menu and Click on Update Document Type to move a document into a more accurate section

Click on Open Menu

9. Click on Homework

Click on Homework

10. Click on Portal

This is where document uploaded by the client or their contacts will appear

Click on Portal

11. Click on tab list

Click on tablist

12. Click on Open Menu

Click on Open Menu

13. Click on Update Document Type to move a portal document into a new category in the client chart

Click on Update Document Type to move a portal document into a new category in the client chart

14. Click on Consent

Click on Consent

15. Click on Administrative

Click on Administrative

16. See the uploaded document in the Consents area

See the uploaded document in the Consents area

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