May 2026 brought meaningful improvements across the full Ritten platform — from faster scheduling workflows and richer clinical documentation to a new Client Ledger, expanded faxing capabilities, and self-serve payment onboarding. Teams will notice smoother day-to-day experiences in the calendar, portal, and lab results, while RCM workflows gain powerful new tools for billing accuracy and transparency.
Scheduling & Calendar
Default event duration per encounter type — Encounter types can now be configured with a default event duration, so end times auto-populate when an encounter type is selected, reducing manual time entry.
Scheduler day view creates events for the selected column user — When creating an event from the day view, the new event now defaults to the provider whose column you clicked — no more extra edits after the fact.
Expanded patient portal agenda — Patients can now view a fuller "All Events" agenda in the portal, going beyond the standard weekly view for better visibility into their upcoming schedule.
Calendar usability improvements for busy schedules — Enhanced the calendar to make dense, high-volume schedules easier to scan and navigate by:
Offering more padding between consecutive events
Showing all calendar guests when hovering on the event in the calendar
Supported Focused View on the Calendar > Week view
Adding a Calendar date picker to the home page
Charting & Clinical Documentation
Treatment plans mapped to ASAM dimensions — Treatment plans can now be aligned to ASAM dimensions and severity ratings directly within Ritten. Learn more
Recently viewed clients in search — Client search now surfaces recently viewed clients, helping staff quickly jump back to frequently accessed records.
Attachment visibility improvements — Chart attachments now clearly indicate when a file has been sent to the portal, including who it was shared with and when.
Authorization Templates support multiple CPT codes — Authorization Templates can now be set up with multiple CPT codes, enabling faster configuration and more consistent workflows.
CRM & Client Engagement
New referral relationship types — Client Contacts now supports "Referral In" and "Referral Out" relationship options to better track referral sources.
SMS notifications for appointment cancellations — When a client has text notifications enabled, staff can now choose to send an SMS when canceling an appointment.
Billing & RCM
All Transactions Report — A new All Transactions report provides a comprehensive view of financial activity across the platform. Learn more
Insurance Discovery — New tooling to help identify insurance coverage for clients. Learn more
Fee Schedule Versioning — Fee schedules now support start and end dates, making it easier to manage versioned pricing configurations over time. Learn more
Client Ledger (Beta) — Launched the new Client Ledger experience with richer transaction detail views, backend aggregation, and a new beta release available to eligible practices. Read the overview | FAQ
Labs
Lab results filtering by acknowledgment status — Lab results can now be filtered by acknowledgment result (Positive / Negative / N/A) in the Lab Results list, helping teams quickly prioritize follow-up.
Bill-to-Clinic option for lab orders — A new feature toggle allows Ritten Labs customers to designate themselves as the responsible billing party for lab orders when that workflow is needed.
Lab orders include signer information — We now include the order requisition form as an embedded PDF in all Ritten Labs orders, so that lab customers can more easily view order information, including electronic signatures (if any).
Download/print from Lab Result PDF preview — Added Download and Print actions directly in the Lab Result PDF preview pop-up, so users don't need to navigate to the order page to export the result.
Platform & Integrations
External API enhancements — Expanded API surfaces with new and updated endpoints and report fields to support integration and operational reporting needs. See the full list in the API documentation.