There are a couple instances in which you may need to manually create a remittance in Ritten:
You have received a paper EOP / paper ERA / paper Remittance
There was an issue with a digital ERA
Creating an ERA
To create an ERA manually, select "Create Remittance" in the top right of the Billing > Remittance page.
Select the payer, enter the ERA / EOB number, and provide the ERA date.
At this point you can also add an associated check by selecting "Add Check". Provide the check amount, check date, and check number. Select "Use ERA/EOB #" to auto populate the Check #.
Select "Save", this will save the ERA and open the main ERA details page from where you can add clients and claims.
Select "Add Clients" to add a client and their associated claims. Select "Add +" to add the client and their claims to the ERA.
Select the client to see their claims and to manage the ERA's adjustments, payments, and statuses.
